FAQs

What payment method do you accept?

We accept Visa, MasterCard and American Express.

What is your return policy?

Products must be returned unworn, unwashed, in their original condition, and with all tags and liners attached. In order to receive a full refund, products must be returned in suitable packaging. The items must not be used, worn, or damaged, other than what is necessary to establish the nature, characteristics, and functioning of the products.

How long will it take to receive my order?

Expect your order to be delivered  within 2 to 14 working days.

Shipping times are based on our best estimate, however, delays can occur in transit or due to holds at your local customs office, so it may take longer for an order to be delivered.

Please ensure to provide a correct shipping address to avoid any additional delays.
A 30-day return policy is in place to ensure your complete satisfaction with the purchase.

Do you offer international shipping?

We offer international shipping to most countries worldwide, so you can enjoy our products no matter where you are located.

How can I contact customer support?

For any inquiry, question or request for assistance, you can submit your inquiry in the contact us from or email us at shop@sculptclub.com

Missing product or item(s)?

If you have an item missing from your order, start by double-checking the items you selected when placing your order. You can review your order details in your account or your confirmation email.

If it’s been over 24 hours since your package was marked as delivered and you still haven’t received it, or if an item is missing from your package, we’re here to assist. Simply contact our support team via shop@sculptclub.com